Privacy policy

Last updated: October 6, 2026

Foods for Life operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Foods for Life is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously, or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers; payment card information; transaction details; form of payment; payment confirmation; and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send account notifications, process purchases, returns, exchanges or other transactions, create and manage your account, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience for you.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements on the Services or other websites, including based on items you have previously purchased or added to your cart.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping experience, detect and act on possible fraudulent or malicious activity, protect public safety, and secure our services. You are responsible for keeping your account credentials safe, and we recommend you do not share them with anyone.
Communicating with You. We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law, respond to valid legal process, investigate or participate in litigation, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to opt out of sharing your information for targeted advertising. You can exercise that right here: [foods-for-life.ca/pages/data-sharing-opt-out]
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights with respect to your personal information at https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please get in touch with us using the details below to request deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee complete security. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute, may apply only in certain circumstances, and we may decline requests as permitted by law.

Right to Access / Know. You may request access to personal information we hold about you.
Right to Delete. You may request that we delete personal information we maintain about you.
Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may request a copy of your personal information and ask that we transfer it to a third party, subject to certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may opt out of the "sale" or "sharing" of your personal information or its use for targeted advertising. Please get in touch with us at foodsforlifetoronto@gmail.com to exercise that right.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as an opt-out request for the device and browser you are using, and where possible, apply it to your Shopify account as well. To learn more, visit https://globalprivacycontrol.org/. We do not recognize other "Do Not Track" signals.

Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe link in those emails. We may still send non-promotional emails related to your account or orders.

To exercise any of these rights, contact us at foodsforlifetoronto@gmail.com or visit https://privacy.shopify.com/en. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf, subject to verification.

Complaints

If you have complaints about how we process your personal information, please get in touch with us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date.

Contact

For questions about our privacy practices or to exercise your rights, please get in touch with us at: foodsforlifetoronto@gmail.com